Återbetalningspolicy
Return & Refund Policy
Last updated: July 13, 2026
At TEDVORA, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
Returns
We offer a 14-day return policy, which means you have 14 days after receiving your order to request a return.
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be returned in its original packaging.
- Include proof of purchase or your order confirmation.
How to Start a Return
To request a return, please contact us at:
Please do not send any items back before contacting us. If your return is approved, we will provide you with instructions on how and where to send your item.
Returns sent without prior approval may not be accepted.
Damaged, Defective or Incorrect Items
Please inspect your order as soon as it arrives.
If your item is damaged, defective or you received the wrong product, contact us immediately at:
We will review the issue and work with you to find an appropriate solution.
Non-Returnable Items
For hygiene, safety or legal reasons, certain products cannot be returned where applicable.
Gift cards are non-refundable.
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please request a return (if eligible) and place a new order.
European Union Customers
If your order is delivered to a country within the European Union, you may have additional consumer rights under applicable law, including the right to withdraw from your purchase within 14 days, where applicable.
The returned item must be unused, in its original condition and original packaging.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method.
Please note that your bank or payment provider may require additional processing time before the refund appears in your account.
If you have not received your refund within 15 business days after approval, please contact us at: